DeTomaso Mailing List: May 98, Message #118

Silly question.
72 Pantera-65 Tiger-96 Thunderbird 4.6

On Fri, 1 May 1998 19:17:30 +0000 pantera@shiseis.com (Shane F. Ingate)
writes:
>All,
>	I general question for the list.
>
>	A couple of weeks ago, I called a vendor and ordered the
>bar that bolts to the seatbelt mount points on the firewall.  The
>bar is used for supporting the shoulder harness of a 5-point seat
>belt harness.  A large package arrived a couple of days later,
>which included the bar AND two sets of 4-point harnesses which I had
>not ordered.  I was charged for the bar and the harnesses.
>
>	I contemplated keeping the harnesses, but they were only
>4-point, were manufactured 3 years ago (out-of-date by SCCA 
>standards),
>the shoulder harness was only 2" webbing rather than 3", and they
>were more expensive than Simpson products from Summit, so I decided
>to return them.  The cheapest shipping I could find was USPS at $17.
>
>	I called the vendor and explained that I ordered only the bar,
>and not the complete package, and wanted a refund of my money.  No 
>problem.
>I then asked who was to pay for the return shipping, and the vendor
>told me that I was responsible.  I tried to explain that the error was
>not mine, and that I had already paid a premium to ship the bar plus 
>harness,
>but the vendor told me that in order to be credited for the harness, I
>would be responsible for returning it.
>
>	I must admit that I did not order the bar by item number from
>their catalog, and just asked the salesperson for the bar that 
>supports 
>the harness; I made no mention of the harness or how many I wanted.
>
>	So what to do?  I have paid for the return and shipped the 
>unwanted
>harness.  Is the vendor in the wrong here, or do I chalk this up
>to experience?
>
>	Shane Ingate in San Diego
>
>

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